Engineer your handoffs.
Protect your revenue.
Un-engineered handoffs leak 5-30% of ARR in the Sales → Onboarding → CS chain.
Most companies don't slow down because people are unclear. They slow down because their handoffs aren't engineered.
When Sales closes, who owns the customer? If no one's named, work gets stuck.
Handoff leaks delay revenue conversion and extend time-to-value.
5-30% ARR loss happens in Sales → Onboarding → CS. This is preventable.
A 10-minute engineering diagnostic that pinpoints where your handoffs leak revenue.
Your overall handoff quality (30 = max)
Which transitions are bleeding revenue
Top 3 fixes to plug the leaks
Next steps to engineer your system
Focus: Sales → Onboarding → Customer Success
EOS aligns and empowers people.
Handoff Architecture™ engineers the system those people operate inside.
You're not replacing EOS. You're installing the missing architectural layer it assumes.